Shipping Policy
Thank you for choosing Diamond Discs International. We operate out of our primary distribution headquarters in West Allis, Wisconsin, and work diligently to get your diamond blades and tooling equipment to your job site as quickly as possible.
Order Processing & Handling Time
Same-Day Shipping: Orders placed for standard in-stock inventory are processed and shipped out the same business day.
Business Days: Our warehouse ships orders Monday through Friday, excluding standard U.S. holidays.
Shipping Carrier & Transit
All shipments are dispatched from our West Allis, WI facility via reliable commercial carriers, primarily Federal Express (FedEx) and UPS.
Estimated transit times depend entirely on your destination location relative to Wisconsin, but typical delivery ranges from 1 to 5 business days.
Shipping Rates & Fees
Standard Shipping Fee: Shipping costs are calculated at a flat rate of 10% of your total order value.
Transparent Pricing: This 10% fee covers freight, secure packaging, and handling to ensure your heavy industrial tools arrive safely. The exact shipping total will be clearly displayed in your cart before you complete your purchase.
Damaged or Missing Shipments
The property and risk of damage pass to the purchaser upon delivery by the carrier. Please inspect your machinery or equipment immediately upon arrival. You must notify us promptly of any short or damaged deliveries so we can assist you with a carrier investigation.
Call
1-414-543-4545
1-888-582-3861
Fax
1-414-543-5666
Diamond Discs International
8530 West National Avenue
West Allis, Wisconsin 53227
USA